Privacy Policy

Overview

ReFrame is designed as a private practice space for preparing before important conversations and debriefing after them. This Privacy Policy explains the types of information the platform may collect, how that information is used, and the boundaries we maintain around personal reflection.

Information We Collect

We may collect account information, contact details, product usage information, and the content you choose to provide while using ReFrame. This can include notes, reflections, scenarios, responses, feedback, and practice history.

Information You Provide

You control what you bring into ReFrame. Avoid entering information that you do not have permission to share or that you do not want processed by the service.

How We Use Information

We use information to provide the product, personalize practice experiences, improve reliability and safety, respond to support requests, and understand how the platform is performing.

Privacy Boundaries

ReFrame is not a meeting bot and does not join, record, or monitor live meetings. We do not sell your data, train public AI models on your conflicts, or report your private reflections to your employer.

Data Sharing

We may share information with trusted service providers that help us operate ReFrame, subject to appropriate privacy and security obligations. We may also disclose information if required by law or to protect rights, safety, and security.

Your Choices

You may request access, correction, or deletion of your personal information where applicable. Some information may need to be retained for legal, security, or operational reasons.

Contact

For privacy questions or requests, contact the ReFrame team using the contact method provided in the product or on the main site.